Count on Rite Time Transport for a safe, reliable ride. With more than five years of experience, we welcome the opportunity to earn your trust and deliver the best service in the transportation service industry.
Unforeseen events or changes in your schedule may require you to either cancel or modify your reservation. To cancel your prepaid reservation with us, please provide notice a minimum of 24 hours prior to your scheduled pickup to receive a full refund, minus a $15 cancellation fee. Should you cancel fewer than 24 hours prior to your pickup time or are a "no show," no refund is due.
Before considering your party a "no-show," our drivers wait at your residence, hotel, or place of business for up to 15 minutes past your scheduled pickup time We make every possible attempt to reach you with the information you provide through your online reservation form.
Rescheduling a Pickup
When you reserve a pickup from an airport or cruise terminal and encounter any delays or cancellations that alter your pickup time, please contact us to reschedule your pick up as soon as that information becomes available. All airport and cruise terminal pickups are subject to the plane or cruise ship's arrival time. Our "no show" policy applies when flight or cruise passengers do not alert us to their new schedule, our driver arrives at the prescheduled meeting time, and the shuttle pickup time is grossly altered.
At Rite Time Transport, we are committed to protecting your privacy. The information you provide when you book your reservation is used to accommodate your transportation need and occasionally alert you to special offers, discounts, and promotions we wish to share with our valued customers.
Rite Time Transport does not sell, trade, or rent your personal information to others. In some cases, we share limited contact information with trusted third parties to market certain services, products, or special offers. Should you decline to share your personal information with our affiliates, opt out via email through our contact page, and advise us that you do not want your personal information shared.
Finally, Rite Time Transport may provide aggregate statistics about customers—sales, traffic patterns and related site information—to reputable third-party vendors, excluding personally identifying information. Applicable to compliance with the law, the enforcement of user agreements, and applied terms, we may release account information when we believe in good faith that such release is reasonably necessary.